TennisCoaches.com is operated by Tennis Coaches LLC. Contact us at support@tenniscoaches.com or 6710 Virginia Pkwy, Ste 215, McKinney, TX 75071.

TennisCoaches.Com is committed to protecting the privacy of its “Users” (coaches, teachers, instructors, clients, students, and parents) of TennisCoaches.Com Website, The Platform (“Platform”). Please do not use the Platform if you do not want your data gathered or shared in the manner detailed below.

Information Collected

The Platform collects personal information on clients, students, and parents (“Clients”) to facilitate coach scheduling and lesson payment. This information includes name, resident address, date of birth, telephone number, email address, and credit card information. The Platform uses a 3rd party to collect information and process payments for lessons and other Client purchases on the Platform.

The Platform collects information on Coaches including: name, address, email address, date of birth, username, password, telephone number, bio, photo, weekly availability, and courts and locations.

When you start a coach profile and select Continue, we receive the name, email address and optional phone number you provide, even if you do not finish account registration. These contact-start details are kept private and available only to authorized administrators so we can help you finish. Starting a profile does not itself subscribe you to promotional emails. The separate optional email-updates checkbox is unchecked by default. This feature does not send follow-up or marketing emails automatically or send contact details to advertising platforms.

Contact-start records remain active for 30 days from the first save. They then move to recoverable Trash under our WordPress retention settings, or to protected archive if Trash is disabled. Normal WordPress Trash retention and cleanup apply. Before a contact start expires, completion can be matched when a verified account with the same email address signs in on the same browser. A saved contact is not a published coach profile or proof that account registration was completed.

We use a secure first-party cookie for up to 30 days to associate this contact start with the matching verified account on this browser. The cookie contains an opaque identifier, not your email or phone number, and is not an advertising cookie. Blocking that cookie or finishing on another device can prevent completion matching. The separate profile-basics draft stays on your device for up to 24 hours; email and phone are not added to that browser draft.

The Platform will also gather personal information from surveys or promotional responses from Clients and Coaches. This information may be collected from interaction with Clients’ and Coaches’ mobile devices, emails, texts, online forms, or registration materials.  It may also include technical, communication, and marketing related data.

The Platform collects user site activity information such as IP addresses or pages visited via “cookies” which is a small text file, embedded on user machines with user permission. Users may accept or reject cookies on their browsers. The Platform may collect data to optimize user experiences on the Platform and to provide advertisements that are relevant to user needs.

Primary Uses of Information

1. To deliver Client and Coach service information such as lessons, special event opportunities, newsletters, special offers and promotions, new Platform services, advertising relevance, and contractual changes.
2. To complete Client and Coach transactions

Information Sharing

By registering with the Platform, you agree to allow your data to be shared in the manner described below. Please do not use the Platform if you do not want your data shared in this manner.

1. To fulfill a service, the Platform will share personal information between Clients and Coaches.
2. Information will be shared via email, text or online form by Client or Coach to fulfill the requirements of a lesson, promotion, special activity, or contest.
3. We do not provide your name or contact information to unaffiliated marketers for their own direct marketing. This does not remove the disclosures for service providers that help operate the Platform or the information you choose to send to a coach.
4. 3^rd Party website organizations with website links to the Platform may have different privacy policies, and visitors to those sites should refer to the 3^rd party privacy policies.
5. To service organizations:  to add features, improve Platform performance, provide data analytics, or to improve marketing processes.
6. To comply with applicable law, legal processes, and governmental requests for information.
7. Credit card information for 3^rd party verification.
8. To meet requirements of any merger, acquisition, or change of ownership of the Platform.

Additional Privacy Policies

Changes to the privacy policy will be posted on the Platform.

Accounts are for adults age 18 or older. Minors may browse public pages, but a parent, legal guardian or other authorized adult must use their own account to contact coaches and arrange lessons. Children should not submit personal information directly through the Platform. If you believe a child has provided personal information directly, contact support@tenniscoaches.com so we can review the report and take the steps required by applicable law.

Any dispute, claim, or controversy will be resolved in a court in the State of Texas.

The waiver by either party of a breach or right under this Privacy Policy will not constitute a waiver of any subsequent breach or right. If any provision of this Privacy Policy is found to be invalid or unenforceable. By a court of competent jurisdiction, such provision shall be severed from the remainder of the Privacy policy, which will otherwise remain in full force and effect.